Paradise Ware Inc. (hereinafter, “the Company”) recognizes the importance of protecting its customers’ personal information and shall make efforts to obey the laws pertaining to the protection of personal information (hereinafter, “Personal Information Protection Act”), adhere to the following privacy policy (hereinafter, “this Privacy Policy”), and carefully handle and protect such personal information.

1. Definition of Personal Information

For the purposes of this Privacy Policy, the meaning of the term “personal information” shall be as defined by Article 1, Paragraph 2 of the Personal Information Protection Act; i.e. information pertaining to a living person, including such person’s name, date of birth, and other recorded information by which a particular person can be distinguished (including articles of information that can be easily compared against other information and can thus identify a particular person).

2. Purposes for Using Personal Information

The Company shall use its customers’ personal information for the following purposes:

1. User registration for the Web services provided by the Company;
2. Notifications and announcements as necessary for the continued use of the Web services provided by the Company;
3. To provide adequate support for inquiries;
4. To transmit information pertinent to users;
5. To employ statistical data in order to enhance the quality of the Web services provided by the Company.

3. Modifications to the Purposes for Using Personal Information

The Company may modify its purposes for using personal information if such purpose is relevant and to the extent that is reasonably permissible; the Company shall notify its customers and issue a public announcement should such a modification be made.

4. Limitations on Using Personal Information

Except as permitted by the Personal Information Protection Act and other legislation, the Company shall not, without its customers’ consent, handle personal information beyond the extent necessary to achieve its purposes for using personal information. However, no limitations shall apply in the following cases:

1. If there is a legal basis for it;
2. If there is a need to use such information in order to protect a person’s life, body or assets, and it is difficult to obtain the customer’s consent;
3. If there is a particular need to use such information in order to improve public health or promote safe childrearing, and it is difficult to obtain the customer’s consent;
4. If there is a need to cooperate with a government organization or local authority, or a person acting on their behalf, in order to fulfill their duties as provided by law, and there is a possibility that obtaining the customer’s consent could pose an obstacle toward fulfilling those duties.

5. Fair and Reasonable Collection of Personal Information

The Company shall collect personal information in a fair and reasonable way, and it shall not collect such information under false pretenses or by means of improper methods.

6. Secure Management of Personal Information

The Company shall aim to manage personal information securely, safeguard it against the risk of loss, destruction, falsification or leaks, and monitor Company employees as necessary and proper. In addition, should the Company entrust all or part of personal information-handling to another person, that person shall be supervised as necessary and proper in order to securely manage the personal information.

7. Provision of Information to Third Parties

Except when the disclosure of personal information is permitted by the Personal Information Protection Act and other legislation, the Company shall not provide personal information to third parties without the customer’s prior consent. However, this clause shall not apply to the provision of personal information to the aforementioned third parties in the following cases:

1. The Company entrusts all or part of personal information-handling to another person to the extent necessary to achieve the purpose of using personal information;
2. The Company provides personal information to another party to ensure business continuity due to a merger or other cause;

8. Disclosure of Personal Information

In the event that, pursuant to the provisions of the Personal Information Protection Act, a customer requests that the Company disclose his or her personal information, the Company shall verify that the request has indeed come from the customer and disclose such information to the customer immediately (if no applicable personal information exists, the Company shall inform the customer of that fact). However, this does not restrict cases in which the Company has no obligation to disclose the information under the Personal Information Act and other legislation.

9. Amendments to Personal Information

In the event that, due to his or her personal information not being true, a customer requests that the Company correct, add, or delete (hereinafter, “amend”) such information pursuant to the terms of the Personal Information Protection Act, the Company shall verify that the request has indeed come from the customer and – based on what is necessary to fulfill its purposes for using personal information – immediately conduct the necessary investigations, amend the information based on the results of said investigation, and inform the customer of the proceedings (the Company will inform the customer if it determines that no amendments were made). However, this does not restrict cases in which the Company has no obligation to amend the information under the Personal Information Act and other legislation.

10. Cessation of the Use of Personal Information

In the event that a customer requests that the Company either ceases using or deletes his or her personal information (hereinafter, “cease using”) pursuant to the terms of the Personal Information Protection Act – because this information was handled outside the scope of the Company’s previously-announced purposes for using the information or because this information was collected under false pretenses or by means of improper methods – and if it can be confirmed that there is a reason for the request, the Company shall verify that the request has indeed come from the customer, immediately cease using this personal information, and inform the customer accordingly. However, this does not restrict cases in which the Company has no obligation to cease using the information under the Personal Information Act and other legislation.

11. Use of Cookies and Other Technology

The Company’s services may employ the use of cookies and other similar technologies. These technologies are useful in ascertaining the usage status of the Company’s services, among other things, and are instrumental in enhancing these services. Users who wish to disable cookies may do so by changing their Web browser’s settings. However, some of the service’s features may become unusable if cookies are disabled.

12. Inquiries

To request disclosures, send comments, ask questions, lodge complaints, or make other inquiries regarding the handling of personal information, please contact the office listed below:

Paradise Ware Inc.
7-4-4, Nishishinjuku, Shinjuku-ku, Tokyo, Japan 160-0023
Email: askmmth@paradiseware.net

13. Ongoing Improvement

The Company shall conduct appropriate status reviews regarding how it manages the handling of personal information and make efforts toward ongoing improvement, and it may modify this Privacy Policy as needed.